Design and planning
Building the rink is half the job. Running it is the other half.
A rink that opens well and runs badly is an expensive mistake. With decades of rink management experience, we give clients the operating insight and tools that turn a new facility into a profitable, safe, well-loved one.
What our operations team covers.
Maintenance best practices
Ice depth, resurfacing schedules, edging, plant checks and the routines that keep a sheet fast and a plant healthy.
Staffing and scheduling
Recommendations on roles, shifts and seasonal hiring for first-time operators and multi-sheet arenas alike.
Ice quality troubleshooting
Soft spots, fog, chipping, slush and the mechanical or building causes behind them.
Safety and equipment training
Protocols and training on resurfacers, plant equipment, gates and emergency procedures.
Seasonal setup and takedown
Strategies for portable and outdoor rinks so every season opens on time and the equipment lasts.
The operations portal
Proprietary operations guides, checklists and training materials, tailored to your system and location, in a secure client portal.
On site when it matters
The Armory, Pittsburgh.
When the Pittsburgh Penguins opened community ice at the Armory, our onsite manager worked inside their staff rather than beside it. In their words, the facility has become a thriving community asset thanks to that expertise. That is the model: we do not hand over keys and leave.
- Onsite management available for openings and transitions
- Responsive support long after installation
- Guides tailored to your rink system, not generic manuals
Questions we get
Frequently asked
Do you operate rinks for clients?
We provide operations support and, for openings and transitions, onsite management. Full-service seasonal operation with staffing is available through our subsidiary Magic Ice USA.
Who gets access to the operations portal?
Clients, once we begin working together. Materials are tailored to the specific rink system and location.
Ready to talk through your project?
Tell us the site, the season and the goal. We will come back with options and a straight answer on what it takes.