Resume

Zack Robinson

Technical Program Manager: mobile platform delivery, release operations, and reliability

Summary

Technical program lead with 8+ years delivering mobile platforms in regulated, high-reliability environments: healthcare (Dexcom G6/G7, CVS/Aetna), crash detection (CCC), logistics (JJ Keller), streaming (STARZ), and quick-service retail (McDonald's). Senior engineer by background (native Android, now also iOS), which means estimates, risk calls, and release decisions grounded in how the system actually works. Strong in release readiness, incident triage and root cause analysis, cross-functional coordination across engineering, product, QA, and design, and turning recurring delivery failures into durable process and automation.

Skills

Delivery
Release readiness and go/no-go, estimation, risk and dependency tracking, phased rollout, multi-platform store submissions (Google Play, App Store, Amazon)
Operations
Incident response, triage, and RCA; crash- and log-driven diagnosis (Crashlytics, Firebase, New Relic, Mixpanel); SOPs and playbooks
Quality
Code review governance and merge discipline, CI/CD (CircleCI, AppCenter, SonarCloud), test strategy (JUnit, Espresso, Appium), accessibility remediation
Stakeholders
Senior-stakeholder risk communication, weekly demos, Jira/Confluence, agile delivery, remote-first teams across time zones
Technical
Kotlin, Java, Jetpack Compose, Swift/SwiftUI, REST/JSON, Node/Express/Prisma, PostgreSQL, Git
Workflow
AI-assisted development with Claude Code and Codex, gated by tests, CI, and code review

Experience

  1. Blenders in the Grass via Seamgen / Keystone Analytics

    May 2024 to present

    Senior Android App Developer

    Remote, contract

    • Delivered QR scanning, rewards, and payment processing for a retail ordering app, plus a native Clover app for in-store ordering and barcode/QR workflows.
    • Scoped reliability requirements for payment and scanner flows up front rather than as post-launch cleanup.
  2. Dexcom, Inc.

    Jul 2022 to Apr 2024

    Senior Android Developer (Operations-Focused)

    Remote, contract (Spotlight)

    • Supported the regulated Dexcom G6/G7 medical platform with a focus on operational stability, safe rollout, and defect remediation.
    • Managed code flow and review quality for 7 Android engineers, improving merge discipline and reducing rework.
    • Produced estimates, risk notes, and delivery communication for senior stakeholders; coordinated defect triage and release-readiness decisions in Jira/Confluence.
    • Drove country-of-residence eligibility checks that enforce regional support rules, generalized for reuse across modules.
    • Coordinated Alerts SDK and app-flow updates for new sensor support; strengthened test coverage to reduce regressions.
  3. CVS/Aetna (ActiveHealth)

    Jul 2020 to Apr 2022

    Senior Android Developer

    Remote/hybrid, contract (Seamgen)

    • Led delivery of major UI/UX and navigation updates (dashboard, challenges, coaching, profiles), balancing stakeholder requests against implementation risk.
    • Ran weekly stakeholder demos and reviewed code for a 4-engineer team, reducing requirement churn.
    • Upgraded the release pipeline (CircleCI, SonarCloud, AppCenter, Google Play) and unit testing; drove remediation of hundreds of accessibility defects.
  4. CCC (Certified Collateral Corporation)

    Dec 2019 to Apr 2020

    Senior Android Developer, Crash Detection Library

    Contract (TekSystems)

    • Restructured sensor/data collection into a reusable library deliverable consumed as a Gradle dependency.
    • Improved detection-service battery life ~7% over one hour and reduced network usage; added Crashlytics/Firebase instrumentation for diagnosis.
  5. JJ Keller & Associates

    Dec 2019 to Mar 2020

    Senior Android Developer

    Contract (TekSystems)

    • Improved ELD Bluetooth connection rate ~20% and redesigned connection UX, cutting call-center support burden ~40%.
    • Removed ~5,000 lines of duplicate code and centralized location-services logic to improve reliability.
  6. STARZ, Inc.

    Sep 2018 to Aug 2019

    Android & Amazon Developer

    Direct

    • Delivered streaming features across Android mobile and TV, including international variants.
    • Built QA/debug tooling and environment controls that shortened release cycles and sped up issue triage.
  7. McDonald's, Inc.

    Dec 2017 to Sep 2018

    Senior Android Developer

    Direct

    • Owned repo/branching strategy, CI/build automation, and publishing to Google Play and Amazon App Store for a high-scale consumer app.
    • Integrated APIs, payments, store locator, localization, and analytics under GDPR-adjacent constraints.
    • Automated QA (Appium/Espresso) and monitored production telemetry (Crashlytics, New Relic, Mixpanel) to stabilize releases.

Selected programs

AidNow 2025 to 2026

Emergency hotline directory for Negros Island, Philippines. Coordinated three clients (Android, SwiftUI iOS, Next.js web) on one shared backend with generated contracts, through 1,600+ automated tests and parallel Google Play and App Store review.

Valkyrie Dispatch 2025 to 2026

Full-stack emergency dispatch and fleet platform. Backend, web, and native mobile clients with real-time SSE status streaming, shared-contract codegen, and 1,200+ tests on a real-database CI pipeline.

Education and honors

Indiana University of Pennsylvania. B.S. Technical Communications (Summa Cum Laude), Minor in Computer Science

Eagle Scout, Vigil Honor (Order of the Arrow)

Same resume as a two-page PDF, ready for an applicant tracking system.